Most of the staff were lovely, kind and helpful. The food was decent and the best hotel cooked breakfast that we've had in a long time, The hotel is an old fashioned establishment which adds to it's charm, clean and comfortable. Nice outdoor areas. Parking at side and back. The hotel receptionist is brilliant, she did all she could to accommodate our groups needs, Thank you so much

One older bar supervisor or manager seems to make it up as he goes regarding how to treat customers. No lift or ground floor rooms, steep stairs might not be suitable for. some guests.

Great food great service very nice person at front desk

Uncomfortable beds and rooms were way too hot

Lovely food, great accommodating staff and cleanliness

The bed was hard, matress was a little sunk in the middle. That's the only minus to our stay

Walking distance into the attractions of Limerick. The hotel was lovely we enjoyed our meal and beverages. The staff were all friendly and attentive. We had an issue with booking through the hotel website. The room we were given was small and it was above the kitchen, view from window onto roof and noise from the kitchen exhaust fan. As we couldn’t be moved we were offered as an act of good faith we were told our breakfast cost would be reimbursed.

The only downside was the room. But it was warm and comfortable.

Walking distance into the attractions of Limerick. The hotel was lovely we enjoyed our meal and beverages. The staff were all friendly and attentive. We had an issue with booking through the hotel website. The room we were given was small and it was above the kitchen, view from window onto roof and noise from the kitchen exhaust fan. As we couldn’t be moved we were offered as an act of good faith we were told our breakfast cost would be reimbursed.

The only downside was the room. But it was warm and comfortable.

Nice clean and well kept hotel. Not too far from city centre, but a bit more affordable than hotels located in the city.

Staff, location, parking and food. Special mention to Leanne - very helpful

No drinking water in 109 and a walk in shower would be great

The hosts were so welcoming when we arrived jet lagged way before our room was ready -- we really appreciated the hospitality (and breakfast!) after a long flight! And the room was great as well.

Ideal location for a GAA match in TUS Gaelic Grounds Early check in was nice Nice staff and breakfast the morning after

Parking restrictions from 11am on match day for a 6pm throw in - Not ideal when travelling . Road closers from 2pm . No food in hotel post match in the hotel - Feel that something should be in place for guests staying in the hotel.( even a limited menu) Totally get that there is a big match happening across the road but felt that hotel guest was 2nd fiddle to other activities around the hotel on the day. Still serving drink in cans up to midnight.... Again not the experience that we were expecting staying in a hotel at premium rates for a Saturday night .

The staff were great and very accommodating. Comfortable room and nice food in the bar-restaurant.

very flexible

the price

Quite room. Good food.

No place to park a bus.

Comfortable room. Great service. Great breakfast.

Very heavy duvet for the time of year.

Well located for Limerick city

The bed was quite uncomfortable as he mattress had sagged in the middle.

We loved the location, the people and the friendly on-site pub. We will highly recommend your hotel to others traveling to Limerick.

Nothing, loved everthing! Thank you!

Excellent stay, the receptionist was very kind in allowing me to park my car the following day to attend a family funeral so thank you so much, it was really appreciated.

Very accommodating despite a big event locally

I liked the location and the place in general. The breakfast was great. And the woman at the reception was really helpful and kind to us.

I had booked the wrong dates but when I arrived the concierge was very friendly and helpful. He was able to give me the same type of room with no extra cost. Made us feel very welcome

Clean Rooms and towels. Comfortable double bed. Traditional décor. Friendly, polite, and accommodating staff. Wi-fi.

The shower was only semi-functional; the archaic shower head only half-worked, the water pressure was low, hot water took around 5 minutes to appear, and finally the shower was extremely cramped. The bathroom was extremely cramped and dimly lit, especially considering the lack of a bath, and many of the fixtures were archaic. The bathroom is overall grotty and unpleasant. The Blinds were completely inadequate for keeping light out. No air conditioning, which most other hotels at a similar price-point offer. Price-Location. The price of £102 (120 euro) per night was ludicrously high considering the relatively distant location from the city centre, the lower-than-average quality of accommodation, the lack of any amenities, and breakfast not being included. This is sadly a budget hotel with a 4* price, I would not pay more than £50 (59 euro) for the hotel room which I received. I have been somewhat harsh, but my expectations are ultimately based upon the high price.

The staff were very friendly

The bar blasts music until after midnight and apparently that's the norm. I could hear conversations through the floor and there was no way to sleep until the bar closed because the bass was shaking the room. If you want to be a nightclub, be a nightclub, but otherwise stop renting out rooms were customers can't sleep.